Support

Need help with your account, payment, or a director?

Email support@nonprofit-virtual-office.com and we'll get back to you within one business day.

Common questions

I paid but didn't get an email. Check spam, then contact support with your Stripe receipt — we can recover your session.

I can't launch a director. Make sure you're signed in and your access shows "active" on your Dashboard. Directors open in ChatGPT; you may need to be logged into ChatGPT.

I want a refund. See our Refund Policy for the 7-day guarantee.